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Legal

Refund Policy

How refunds, returns and cancellations are handled for Vigornex orders.

Last updated: 28 October 2026

Who handles your order

Vigornex United Kingdom is an information website and does not sell products directly. All Vigornex orders are placed on, processed by and shipped from the official seller's website. Refunds, returns, cancellations and delivery issues are therefore handled by the official seller under its own refund and guarantee terms, which are shown on the seller's website at checkout.

Before you buy

  • Read the seller's refund and money-back guarantee terms on the official website.
  • Note any time limits, conditions (such as returning unused or empty bottles) and return address.
  • Keep your order confirmation email and order number.

Your rights in the UK

If you live in the United Kingdom, the Consumer Contracts Regulations 2013 generally give you 14 days from delivery to cancel an online purchase, and the Consumer Rights Act 2015 protects you if goods are faulty or not as described. Sealed health products may be exempt from the cancellation right once unsealed. Please check the seller's terms for details.

How to request a refund

Contact the official seller using the customer service details provided on the official website or in your order confirmation. Include your order number and the reason for your request.

Need help?

If you are having trouble reaching the seller, contact us and we will do our best to point you in the right direction.

Contact us

If you have any questions about this page, please contact us by email at contact@nutrafame.com, on Telegram at @shubhammalva, or on WhatsApp at +91 70555 67447.